Frequently Asked Questions
Everything you need to know about our handcrafted luxury collections.
What materials are used in Armans Fine Jewellery pieces?
We use only the finest materials, including 18k solid gold, platinum, and ethically sourced, GIA-certified diamonds and gemstones to ensure lifelong quality.
Do you offer custom jewellery design services?
Yes, we specialize in bespoke creations. You can book a consultation with our master jewelers to bring your unique vision to life, from engagement rings to custom necklaces.
How long does shipping take for online orders?
In-stock items are typically dispatched within 2-3 business days. For custom or made-to-order pieces, please allow 3-4 weeks for craftsmanship and delivery.
What is your return and exchange policy?
We offer a 14-day return policy for most ready-to-wear items in original condition. Please note that custom-made and engraved pieces are final sale and cannot be returned.
How can I find my correct ring size?
We provide a comprehensive sizing guide on our website. Alternatively, you can visit our boutique for a professional fitting or request a complimentary ring sizer be mailed to you.
Do you provide a warranty on your jewellery?
Every Armans piece comes with a lifetime manufacturing warranty. We also provide complimentary annual cleaning and inspection services to ensure your jewellery remains in pristine condition.